Frequently Asked Questions
All art pieces for sale are original ones, no copies. We source artworks by ourselves in Southeast Asia, we do not require any agent support or assistance and we import legally in Thailand because we work with reliable partners all along the supply chain.
First of all, we own all our collection. It means we buy to the artists, this is our way to support them. Less than 5% of the collection in under consignment. We buy artworks we like, just like we would buy for ourselves. Two conditions, all artworks must have a proper story to be told and must be created with noble materials. And all the artists we work with are committed not to make copies.
ABOUT ARTWORKS ADDITIONAL FEES
Some artworks may have specific requirements to be shipped oversea: - Fine Art Department Certificate in case of religious Art - Wooden crate in case of fragile artworks - Fumigation (depends on country sanitary regulation) - Insurance (in case of loss and/or damage) Furthermore - Shipping rate is based on shipping destination - PayPal transaction fee is variable, approx. 5% of the total amount to pay (artwork and options below). Accordingly, we never include fees above in artwork sale price.
Yes, all our prices include Thai tax. However there will be additional fees to pay to the customs of the country of destination. The fees depend on each country. You can calculate the approximate cost with the following website: http://www.dutycalculator.com/new-import-duty-and-tax-calculation/
We use only secure payment methods. All the process is described in our page “purchase process” (see the footer). You can pay with your PayPal account or with your Credit Card via PayPal Payment System.
Yes, we do ship all over the world and use only professional suppliers such as DHL, TNT or ThaiPost.
We usually ship the canvas unframed and rolled in a solid PVC because it is a safer mode of transportation. Nevertheless, we can ship the canvas with the frame on request (insurance would be highly recommended).
The shipping price depends on the weight and size of the item. The delivery services company calculates the weight by volume, compares it with the gross weight and takes the highest value, then adds other fees like the fuel surcharge. We proceed to the quotation according to the method of our suppliers to give you the most accurate price.